Terms of Use

Effective date: 28.10.2022

Please read these Terms and Conditions (“Terms”) carefully before using the Time Tracker service (the “Service”) operated by AvariumSoft LLC (“we”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms.

Services

Time Tracker is a service that will help you to track working hours on various platforms.

To enjoy our Service functionalities, you need to create a personal account.

You can sign up by logging into Service with an email or an existing Facebook account, Google account, or Apple ID.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under those credentials.

If you think someone has gained access to your account, please immediately contact us: andriy.petrenko@alvariumsoft.com

Fees and payments

Our Service is free of charge, but there are certain standard and pro features you may only use upon paying the monthly subscription fee.

Basic features that go under Tariff free include:

• Team management: integration with Jira, number of projects – 10;
• Time tracking ability: automatic/manual time tracking, log in with Email / Jira, switching between tasks, displaying the task number from Jira;
• Reports generating: monthly / weekly reports;
• Additional functions: workspace amount – 3 GB,
• support chat: Subscriber – Owner.

The one-month trial period offered in the paid packages provides 30 days of free use of the platform. Regardless of the number of days in the calendar month, the trial period will end after thirty 30 days from the start of the subscription. The trial period is only available once per user and is subject to the terms and conditions outlined in the agreement. By subscribing to the paid packages, the user agrees to the terms and conditions of the trial period.

Tariff Light

• Time tracking ability: forgot to disable tracker feature;
• Reports generating: filters for admin, client;
• Employee monitoring, invoices: automatic screenshots, automatic blurred screenshot, invoices for clients, overrun alerts, data export PDF, CSV, Excel;
• Integrations: integration with Payoneer Payment system;
• Additional functions: workspace amount – 50 GB.

Tariff Pro that goes under a monthly subscription includes all standard features plus:

• Team management: no limits for projects and users;
• Employee monitoring, invoices: employee activity indicator in %, Gantt diagram;
• Integrations: integration with Trello, Asana, GitLab;
• Additional functions: workspace amount – 300 GB,
• your subdomain,
• E-signature.

You may choose whether to pay via Payoneer, PayPal, Stripe, etc. All payments are handled using a payment processor that provides a seamless service and a high level of security.

Should you cancel your subscription, you’ll be able to use your Time Tracker subscription for the remaining days you paid for.

Refund

We value any feedback and do everything to make you happy with our Service. However, if you are not completely satisfied with your subscription type, we are not able to refund your subscription fee.

Nevertheless, certain refund requests for subscriptions may be considered on a case-by-case basis and granted at our sole discretion.

A refund can be claimed only during the subscription period for Standard and Pro features. If our Service is used for more than 6 months, it becomes non-refundable.

To file a refund request, you will need to email us at: andriy.petrenko@alvariumsoft.com

Communications

By creating an account on our Service, you agree to subscribe to newsletters or marketing materials and other information we may send. However, you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Intellectual Property

The Service and its original content, excluding content provided by users, features, and functionality are and will remain the exclusive property of AvariumSoft LLC and its licensors.

The Service is protected by copyright, trademark, and other laws around the world. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Links To Other Websites

Our Service may contain links to other sites that are not operated by us.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Termination

Should you violate our Terms, we may terminate or suspend your access to the Service at our sole discretion.

All provisions of the Terms which by their nature should survive termination must survive termination, including, without limitation, ownership provisions, warranty disclaimers, and indemnity.

Indemnification

You agree to defend, indemnify, and hold us, our licensee and licensors, their employees, contractors, agents, officers, and directors harmless from and against all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) resulting from or arising out of:

• your use and access to the Service;
• a breach of these Terms.

Disclaimer

We do our best to meet your expectations and provide you with a high-quality Service, however, we, our subsidiaries, affiliates, and its licensors could not warrant that a) the Service will function uninterrupted, will be secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will absolutely meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms must be governed and construed under the laws of the state of Delaware, USA, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We may update our Terms of use from time to time. We will let you know about updates via email or a prominent notice on our Service, before the changes become effective.

Changes to these Terms of Use are effective when they are posted on this page.

Contact Us

We try to provide you with all the necessary information to use our Service. Should some questions occur, you may contact us regarding the Service or these Terms at: andriy.petrenko@alvariumsoft.com